TERMS AND CONDITIONS
We accepts following credit cards:
The amount will be deducted from your account, when the purchased item(s) leaves our stock.
Prices are included Danish VAT.
When we have received your order, you will receive an e-mail confirming your order.
We reserve the right not to deliver in the case that our stock level was incorrect at the time we received the order.
If we should be unable to deliver the order, or parts of it, we will contact you by e-mail or phone, and you will have the opportunity to cancel the order.
Shipping & Delivery
FREE SHIPPING on all orders above 500 DKK.
Otherwise the shipping fee for danish orders is 40 DKK.
All standard orders in Denmark are shipped with Bring to an optional "package store" near you.
If you choose delivery to a company address the order will be shipped with Post Danmark Erhverv and costs 40 DKK
Delivery time in Denmark is usually 1-3 working days.
Shipping fee for EU orders is DKK
Delivery time is usually 5-10 working days.
If you want to change a product into another size, color etc, please contact us so we are able to reserve the new item in our stock immediately. You are always entitled to an exchange or refund within 14 days after you have received your package, as long as the item has not been used. All original packaging, price labels etc. shall be returned with the product without having been tampered with. Please note that you are responsible for the product until it reaches us. NB. In case of returns or exchange of goods the shipping cost are held by the customer.
According to danish law, you are covered by a legal two-year manufacturing guarantee.
if you wish to make a complaint, you must do so within a reasonable time frame and latest within two months.
if your complaint regards a defect in a product, we advise you to contact us at email@example.com as soon as you have found the defect, to shorten the processing time for your claim.
in the case that we cannot justify the claim, the shipping expenses are on your own account.
Ved Glyptoteket 6, kld. tv.
1575 København V
If you should have any complaints regarding wrong, damaged or missing items, don't hesitate to contact us at firstname.lastname@example.org
Telephone: 0045 25 33 81 25